Resources for Accessible Library Services to Older Adults

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Information Behavior and Computer Use by Older Adults

  • Anning, C. (2011). Usability matters: Older populations accessing online information. Unpublished research report. St. Catherine University, St. Paul, MN. 
  • Blaschke, C. M., Freddolino, P. P., & Mullen, E. E. (2009). Ageing and technology: A review of the research literature. British Journal of Social Work, 39, 641–656.
  • Curran, K., Walters, N., & Robinson, D. (2007). Investigating the problems faced by older adults and people with disabilities in online environments. Behaviour & Information Technology, 26(6), 447-453.
  • Shoemaker, S. (2003). Acquisition of computer skills by older users: A mixed methods study. Research Strategies, 19(3-4), 165-180.
  • Wagner, N., Hassanein, K., & Head, M., (2010). Computer use by older adults: A multi-disciplinary review. Computers in Human Behavior, 26, 870-882. PDF
  • Wicks, D. (2004). Older adults and their information seeking. Behavioral & Social Sciences Librarian, 222 (2) 1-16.
  • Williamson, K., & Asla, T. (2009). Information behavior of people in the fourth age: Implications for the conceptualization of information literacy. Library & Information Science Research, 31(2), 76-83. doi:10.1016/j.lisr.2009.01.002.
  • Xie, B. (2009). Older adults' health information wants in the internet age: Implications for patient-provider relationships. Journal of Health Communications, 14, 510-524. doi:10.1080/10810730903089614.

Library Services to Older Adults and the Differently Abled

  • American Library Association. (2011). Library services to older adults.
  • Bean, C. (2003). Meeting the challenge: Training an aging population to use computers. Southeastern Librarian, 51(3).
  • Bonnici, L.J, Maatta, S.L., & Wells, M.K. (2009). US national accessibility survey: Librarians serving patrons with disabilities. New Library World 110(11/12), 512-528.
  • Davies, J.E. (2007). An overview of international research into the library and information needs of visually impaired people. Library Trends, 55(4), 785-795.
  • Deines-Jones, C. (Ed.). (2007). Improving library services to people with disabilities. Oxford: Chandos Publishing.
  • Fulton, C. (2011). Web accessibility, libraries, and the law. Information Technology and Libraries, 30(1), 34-43.
  • Piper, D., Palmer, S., & Xie, B. (2009). Services to older adults: Preliminary findings from three Maryland public libraries. Journal of Education for Library and Information Science, 50(2), 107-18.
  • West, J. C. (2011). Without a Net: Librarians bridging the digital divide. Littleton, CO: Libraries Unlimited. About the book on
  • Xie, B., & Bugg, J. (2009). Public library computer training for older adults to access high-quality Internet health information. Library & Information Science Research, 31(3), 155-62. doi: 10.1016/j.lisr.2009.03.004. Available online through NIH Public Access at
  • Yannie, M. (2004). Extent of service: Minnesota libraries disability services and quality of websites: Assessing public and academic libraries. The Christian Librarian, 47(2), 48-52.

Assistive Technologies in the Library

  • Eggett, C.B. (2002). Assistive technology needs in public libraries: A survey. Journal of Visual Impairment & Blindness, 96(8), 516-531.
  • Mates, B.T. (2011). Assistive technologies in the library. Chicago: American Library Association.

Designing Accessible Websites for Older Adults

Training and Tutorials for Older Adults

Examples of Library Services to Older Adults